Help.
Short answers for every step, from your first campaign to the export, your plan and your account.
Getting started
- Create your Sizewright account
Sign up with email or Google, confirm your address, set up your first workspace and see what it holds before you spend any credits.
- Make your first campaign, from brief to export
Follow one campaign from New campaign to a downloaded package: the five campaign tabs, the production board and the steps that cost credits.
Brand kits
- Import a brand from your website
Draft a brand kit from one web page: what Sizewright reads, what the import costs, what to check afterwards and what to do when credits are short.
- Edit a brand kit: logos, colors, type and voice
Change a brand kit’s identity, logos, colors, typography, imagery, voice and rules, upload logos and fonts, and see how many kits each plan allows.
Campaigns
- Write a campaign brief
Fill in the brief field by field: goal, message, offer, imagery, motion, formats and languages, and what each choice changes in the banners you get.
- Generate and choose a concept
Generate four concepts from your brief, read what each one shows, ask for variations or a fresh round, and choose the one to build the set from.
- Build the set and read its quality checks
Build every format in every language from your concept, follow the quality checks, understand a note or a banner that needs attention, and fix it.
- Make product variants from a CSV file
Turn a spreadsheet of products into a full set per row: the columns to use, the 100-row limit, how rows become banners and what a run costs.
The editor
- Edit a banner in the editor
Select, move and resize layers, change text and images, read the live checks, restore an earlier version and carry changes over to the rest of the set.
- Rewrite copy and replace images with AI
Ask AI for a shorter, clearer, warmer or more formal version of a banner’s copy, or for a new image, and see what each costs and how proposals apply.
Review and approval
- Share a set with clients for approval
Create an approval link for a client, choose what they see, set an expiry and a password, and find their approvals, change requests and comments.
- Invite your team and review banners together
Invite colleagues with the right role, manage seats and invitations, then comment, mention teammates and set review statuses on banners.
Exports
- Export the set for your ad platforms
Choose destinations, banners and a click-through URL on the Exports tab, then download a checked package for each platform, as often as you need.
- Upload exported banners to ad platforms
Where each Sizewright package goes after download: Google Ads, Campaign Manager 360 and DV360, Adform, Xandr, Meta, LinkedIn, TikTok, Pinterest and X.
Plans and billing
- Choose a plan and buy credits
Compare Starter, Pro and Agency, monthly or annual billing, see what each action costs in credits, buy credit packs, and upgrade or downgrade.
- Manage invoices, payments and cancellation
Find invoices, change card and billing details in Stripe, handle a failed payment, cancel a plan, withdraw as a consumer and ask for a pack refund.
Account and security
- Manage your password and two-factor authentication
Change or reset your password, turn two-factor authentication on or off, keep your backup codes, trust a browser for 30 days and sign out devices.
- Delete a workspace or your account
The difference between deleting a workspace, which is immediate, and deleting your account, which waits 14 days, plus what is kept by law.
Still stuck
Write to us and a person will answer. Contact support